Privacy Policy

Your trust is our priority.

At Renexa Psychology, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information in compliance with state and federal law, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We collect personal information necessary to provide psychological evaluation and consultation services. This may include:

  • Full name, date of birth, and contact information

  • Health history, symptoms, and medical records

  • Psychological test results

  • Legal documentation, if relevant to your evaluation

How Your Information Is Used

Your information is used solely to:

  • Conduct psychological evaluations

  • Prepare written reports and clinical opinions

  • Communicate with you or your authorized representatives (e.g., attorneys, the VA)

  • Comply with legal or regulatory obligations when required

We do not share your information with any third parties without your explicit, written consent unless required by law.

Communication and Electronic Records

We use HIPAA-compliant systems for video conferencing and secure data storage. However:

  • Reports are typically sent via email or secure document transfer

  • Once documents are transmitted outside our system (e.g., to your email or attorney), we cannot guarantee their security

Please let us know if you prefer alternative methods of delivery.

Your Rights

You have the right to:

  • Request a copy of your records

  • Ask how your information has been used or disclosed

  • Revoke consent for future sharing of information at any time (in writing)

  • File a complaint if you believe your privacy rights have been violated

Contact

For questions or concerns about your privacy or our practices, please contact:

Renexa Psychology
P.O. Box 3034
(828) 216-2871
jessica@renexapsychology.net