Our Process

🔄 Our Process

Simple. Transparent. Supportive.

We understand that navigating psychological evaluations—especially in legal or disability claim settings—can be overwhelming. That’s why we’ve made our process straightforward and supportive from start to finish.

🧭 1. Determine Your Need

Start by visiting our Services page to identify which evaluation best fits your situation. Whether you’re pursuing a VA disability claim, need a fitness-for-duty assessment, or require a legal consultation, we’re here to help. Renexa Psychology is part of the PSYPACT network, check our services page to see if you are in a state that participates.

📅 2. Schedule Your Appointment

We start with a FREE 15 minute consultation via telehealth where the provider determines what your needs are. Visit our Book Now page to choose a time that works for you. You are not charged at this time for any service to book your consultation.

🧠 3. Complete Your Evaluation

We’ll conduct a comprehensive psychological examination virtually based on your needs. Sessions typically last 60–90 minutes and are approached with respect, professionalism, and care. Some services will not require an exam, but are optional. Prior to the provider starting the service, 50% of the service cost is required.

📄 4. Receive Results & Documentation

Within 7–14 business days, you’ll receive your completed psychological report and any supporting documentation. Reports are structured for clarity and built to meet the evidentiary needs of disability claims, legal cases, or federal agency review. Prior to receiving your reports and documentation we require all invoices to be paid in full.

We understand that these services can be expensive, talk with your provider to arrange payment for your service in installments.

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  • Yes. We use HIPAA-compliant video conferencing and secure record-keeping systems to protect your privacy. While we do transmit your final assessment results via email for accessibility, please note that we cannot guarantee the security of records once they are outside our systems.

  • Our evaluations are conducted by a licensed clinical psychologist with nearly 20 years of experience, including federal and VA service. These are professional clinical opinions based on objective psychological testing, interviews, and record reviews. Reports are structured to meet evidentiary standards for disability claims, legal proceedings, and agency evaluations.

  • Yes. We are authorized to provide telepsychology services across multiple states through PSYPACT, an interstate compact that allows licensed psychologists to legally offer care across participating jurisdictions. See our services page to determine if your state is included.

  • We are a private-pay practice and do not bill insurance directly. However, we can provide documentation upon request that may help you submit for out-of-network reimbursement, depending on your plan.

  • Most clients receive their final report and supporting documentation within 7–14 business days after their evaluation, unless otherwise noted.

  • You can cancel or reschedule up to 48 hours in advance. Cancellations within 48 hours and no-shows are non-refundable. Please see our Payment & Cancellation Policy for full details.

  • If possible, please have any relevant documents available, such as prior psychological evaluations, VA claim letters, medical records, or legal correspondence. These are not always required, but they can help ensure a more accurate and comprehensive assessment.

  • Yes. With your written consent, we can send your completed report directly to your attorney, claims representative, or designated agency contact. Please let us know at the time of your evaluation, or submit a signed release form if you decide afterward.

  • Your assessment is based solely on your self-reported history, statements made during the interview, psychological testing, and any medical or legal records you provide. We do not have access to outside information beyond what you share or authorize. Our clinical opinions are formed using only the data available at the time of evaluation.